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Soft Muse Terms and Conditions

Effective Date: 9/15/2024

Welcome to the Soft Muse website (www.SoftMuseHair.com), owned and operated by Soft Muse LLC (“we,” “us,” “our,” or “Soft Muse”). By accessing, browsing, or using this Site, you agree to comply with and be bound by the following Terms and Conditions, along with our Privacy Policy, Shipping, and Returns Policies. Please review these terms carefully before using our services.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our Site.

2. Eligibility

You must be at least 18 years of age or have parental/guardian consent to use this Site. By using our Site, you represent that you meet these eligibility requirements.

3. Product Descriptions and Availability

We strive to provide accurate product descriptions and availability information. However, Soft Muse does not guarantee that all product descriptions, images, or other content on the Site are accurate, complete, or error-free. All products are subject to availability, and we reserve the right to discontinue any product at any time.

4. Pricing and Payment

All prices listed on the Site are in U.S. Dollars unless otherwise noted and are subject to change without notice. We accept payment through all major credit cards and PayPal only. All transactions are subject to verification and approval by us.

5. Shipping, Delivery, and Weather Delays

Please review our Shipping Policy for detailed information on shipping times, rates, and restrictions. Delivery times may vary based on location and are estimates only. Soft Muse is not responsible for delays due to weather, customs, or other external factors. Additionally, we are not responsible for lost or stolen packages once they have been shipped.

6. Returns and Refunds

For details regarding returns, exchanges, and refunds, please see our Returns Policy. All returns must meet the conditions outlined in our policy and be returned within the specified time frame. Refunds are processed upon inspection and approval of the returned item.

7. Intellectual Property and Image Use

All content on the Site, including images, text, logos, and other intellectual property, is owned by or licensed to Soft Muse. Unauthorized use, reproduction, or distribution of this content is prohibited and may result in legal action. Images and content on this Site are not to be downloaded, copied, or used for personal or commercial purposes without written consent from Soft Muse.

8. User Conduct

You agree not to use the Site for any unlawful purpose, to harass, infringe upon others’ rights, or interfere with the Site’s operations. Violation of these terms may result in termination of your access to the Site.

9. Disclaimer of Warranties

Soft Muse makes no warranties, express or implied, regarding the products offered on the Site. All products are provided “as is” without warranty of any kind. We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

Soft Muse is not liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, the Site or any products purchased on the Site. Our liability shall not exceed the total amount paid by you for the relevant product.

11. Indemnification

You agree to indemnify and hold Soft Muse harmless from any claims, losses, damages, or expenses arising from your use of the Site, your breach of these Terms and Conditions, or violation of any law or rights of a third party.

12. Changes to Terms and Conditions

Soft Muse reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to the Site, and continued use of the Site constitutes your acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved exclusively in the courts of Atlanta, GA.


14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Soft Muse
Email: Softmusehair@gmail.com

Acceptance of Terms
By using this Site, you agree to comply with and be bound by these Terms and Conditions. Thank you for choosing Soft Muse!